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Tidal by Redwood

Tidal by Redwood

Overview

What is Tidal by Redwood?

Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control.…

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Recent Reviews

TrustRadius Insights

Tidal Automation has proven to be a valuable tool for scheduling, automating, and managing tasks in a more efficient and streamlined …
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Tidal by Redwood Review

5 out of 10
December 13, 2023
Automation of scheduled tasks...all across the board. Database operations, Monitoring operations, Managed File Transfer, DevOps. I manage …
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Tidalize the World!!

9 out of 10
March 28, 2023
We use Tidal mainly for scheduling and running SAP and Data Warehouse jobs. It is a single pane of glass that our operators use to monitor …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Central monitoring (18)
    8.4
    84%
  • Alerts and notifications (19)
    8.3
    83%
  • Logging (19)
    8.1
    81%
  • Analysis and visualization (19)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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What is Tidal by Redwood?

Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and…

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Control-M?

Control-M from BMC is a platform for integrating, automating, and orchestrating application and data workflows in production across complex hybrid technology ecosystems. It provides deep operational capabilities, delivering speed, scale, security, and governance.

What is PagerDuty?

PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

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Product Demos

Tidal Explorer Demo

YouTube
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Features

Workload Automation

Workload automation tools manage event-based scheduling and resource management across a wide variety of applications, databases and architectures

8.2
Avg 8.2
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Product Details

What is Tidal by Redwood?

Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control. Tidal is used to optimize mission-critical business processes, manage SLAs, improve use of IT resources and meet regulatory audit and compliance requirements. Although Tidal has a 35+ year history, the vendor describes their continual commitment to innovate, with a product development cycle that includes launching three major releases per year.

The Tidal Automation platform is designed to be implemented in days, not weeks. The user interface aims to make it quick and easy to accomplish the tasks at hand.

Boasting a small footprint, a single instance of Tidal manages thousands of processes and applications, and hundreds of thousands of jobs per day. As the user's automation needs grow, they can expand the Tidal environment to meet business and operational requirements.

The vendor collaborates with Tidal's user community to define and deliver customer-driven enhancements to their solutions. Their first-line technical support is provided by engineers; there’s no “tier 1” or escalation process customers have to go through.

Tidal by Redwood Features

Workload Automation Features

  • Supported: Multi-platform scheduling
  • Supported: Central monitoring
  • Supported: Logging
  • Supported: Alerts and notifications
  • Supported: Analysis and visualization
  • Supported: Application integration

Tidal by Redwood Competitors

Tidal by Redwood Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix
Mobile ApplicationApple iOS
Supported CountriesGlobal

Frequently Asked Questions

Control-M and Broadcom Automic Automation are common alternatives for Tidal by Redwood.

Reviewers rate Multi-platform scheduling highest, with a score of 8.6.

The most common users of Tidal by Redwood are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Tidal Automation has proven to be a valuable tool for scheduling, automating, and managing tasks in a more efficient and streamlined manner. Users have praised its ability to automate batch job processes across various systems and applications, ensuring proper sequencing and dependencies. By automatically scheduling multiple jobs, Tidal Automation has helped users reduce manual errors and save time. It has also simplified workload management and optimization across different platforms, including both cloud and on-premise settings.

One of the key use cases of Tidal Automation is in the conversion of applications from on-prem to Azure environments, providing a hybrid solution for organizations. This feature has been highly appreciated by customers as it allows them to seamlessly transition their applications while maintaining control over their workload management. Additionally, Tidal Automation is often used for critical business operations such as financial transactions and client orders, ensuring precise and timely processing.

Another important use case of Tidal Automation is the automation of tasks like software upgrades and system backups. By freeing up time and resources for other important duties, the software enables users to focus on more strategic activities. Moreover, it handles operational difficulties in various sectors resulting in increased productivity, decreased errors, cost savings, and better control over tasks.

The software's user-friendly interface enhances the look and feel of the product, making it easier for users to interact with their schedules. Users have also found the error handling capabilities impressive, as failure tasks are detected promptly, reducing manual efforts. With its ability to parallelly run scheduled jobs, Tidal Automation saves time while controlling the chances of errors.

Customers across different industries have found value in using Tidal Automation for automating repetitive processes and intricate workflows where effectiveness, dependability, and compliance are crucial. The software's built-in customization feature enables the configuration of requirements as per stakeholders' needs. This adaptability allows it to meet unique requirements in multiple sectors.

Overall, Tidal Automation has been highly regarded by users for its ability to enhance task management procedures, increase effectiveness, precision, and control over job scheduling, and simplify workload management in complex environments.

Highly Interactive and Effective: Users have found Tidal Automation to be highly interactive and effective in automating and scheduling tasks. Several reviewers have praised the software for its user-friendly interface, which allows them to easily automate various processes and ensure that every event is triggered at the right time.

Easily Shareable and Collaborative: Many users appreciate the collaborative features of Tidal Automation, as it enables multiple users to work simultaneously on different tasks. This makes work more effective and efficient, allowing teams to easily share workflows, schedules, and reports.

Flexible Workload Management: The flexibility offered by Tidal Automation in handling events, dependencies, and grouping options has been highly valued by users. They can customize workload management according to their specific needs by incorporating conditional logic, branching, and decision points into their workflows.

High Number of Bugs: Many users have mentioned that the software has a high number of bugs and lacks proper quality assurance, leading to issues with its overall reliability and performance. These bugs can disrupt workflows and require additional time and effort to troubleshoot and resolve.

Lack of Customization Options: Some users feel that the customization options in the software are limited, preventing them from tailoring it to their specific needs. They desire more flexibility and control over customizing various aspects of the software, such as interface design, workflow configurations, and integration options.

Need for Skilled Personnel and Frequent Training: Users have expressed the need for skilled personnel and regular training to effectively use the software. This indicates that there may be a learning curve associated with the software's complexity or lack of intuitive design. Ongoing training is desired to keep up with updates, new features, and best practices for maximizing productivity using the software.

Users of Tidal have made several recommendations based on their experiences with the software. The most common recommendations include:

  1. Tidal is praised for its ease of use and rich set of features, making it a user-friendly solution that offers a wide range of functionalities.

  2. Many users recommend Tidal for organizations seeking an enterprise-class scheduling and automation tool, highlighting its performance and reliability as crucial factors for efficient business operations.

  3. Users appreciate the availability of connectors to support other third-party software, considering it one of the best features of Tidal. This flexibility allows for seamless integration with various systems, expanding its functionality and improving overall productivity.

These recommendations emphasize positive aspects such as usability, extensive capabilities, reliability, and compatibility with other software. Users also express satisfaction with the customer support provided by Tidal. Some suggestions include introducing more cloud features and integrating with additional third-party monitoring tools. Overall, users recommend considering Tidal as a solution for enhancing scheduling, automation, and staying agile in business processes.

Attribute Ratings

Reviews

(1-7 of 7)
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December 13, 2023

Tidal by Redwood Review

Score 5 out of 10
Vetted Review
Verified User
Automation of scheduled tasks...all across the board. Database operations, Monitoring operations, Managed File Transfer, DevOps. I manage it as an enterprise-wide solution with my present position and all previous positions. We automate Linux, Windows, AIX, SFTP, MSSQL, Oracle, MySQL, MariaDB, DB2, RESTApi, Email, Informatica and Service Now assets.
  • Allows for development of complex workflows with little scripting knowledge required.
  • Built in High-Availabity and redundancy
  • Robust client interface
  • Excellent audit logging which satisfies regulatory audits
  • Granular permissioning providing varying levels of access to different groups
  • SEV1 issues are addressed as top priority and you will not be left alone in system-down situations until you are up and running.
  • Redwood is purposefully killing the Tidal product by price gauging customers on renewals. Three to Four times increase for licensing renewals.
  • Tier one support seems to have no history with the product, no knowledge of automation, and asks for unnecessary volumes of information before escalating to the REAL Tidal support team. It often takes several days before someone who actually supports Tidal sees the ticket.
  • Since the acquisition, support quality has taken a nose-dive for non-critical issues. Resolution times take weeks, months, if at all. Before Redwood acquired it, resolution times took hours or days.
  • Tidal (before Redwood's acquisition) has a long history of using the customers as Beta testers. New versions are released without having gone through adequate testing on systems of scale.
  • This vendor forces customers to update to newest release rather than fixing bugs identified in versions which never went through and adequate QA process.
Well suited: Tidal by Redwood is well-liked for automating Database / Data Warehouse operations, ETL operations, Managed File Transfers. Tidal by Redwood does a good job being a framework to link programmatic - disparate systems within the same organizations (i.e., involving Linux, Windows, database, REST API calls, moving files around via SFTP in the same workflow) In large enterprises with thousands of jobs and workflows, Tidal by Redwood user interface is very powerful and can be used to quickly find relevant objects (filtering with several sort options). Tidal by Redwood API is very useful for "automating the automation tool", a term I use to describe automating a large number of job edits, inserts, modifications. It has a clever interface that allows you prepared XML code via a web interface, negating the need to solely submit posts via script. Less appropriate: In years past, the product was often usable by management and less-technical staff. Over the course of the years it has become more complex, adding new features and capabilities. This has been a blessing and also a curse. Now I find the learning curve too steep for casual users to invest the time learning it. Promoting jobs between environments is byzantine. The legacy application for this (Transporter) is slow to load in my experience. The new application (Repository) is now on the 6th version and in my opinion feels like the UI was designed by a programmer and tested with very small environments. In my opinion, it is not intuitive, and still considered not ready for use by the majority of the user community. Job versioning is still in its infancy.
Madhu Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The best thing I liked about the Tidal by Redwood is its user friendly Interface, which makes more attractive in terms of look and feel of the Software. Tidal by Redwood manages the workload and reduce the complexity handling the tasks across the platforms, It also helps to increase the Efficiency and Productivity of the Organization. Error handling feature is so impressive as failure tasks are detected by Tidal by Redwood. This reduced the manual efforts of the users. Tidal by Redwood parallelly runs the Scheduled jobs recurringly automating the tasks, which saves lot of time and chances of getting errors are controlled.
  • It is easy to monitor and handle multiple tasks
  • Dashboard is amazing, detailed visibility of all the Reports
  • Works great for within SAP environment
  • Product documents and resources should be Improved
  • There is Lack of training videos to gain more knowledge on the Software
  • Sometimes application runs slow, performance should be improved
I've been using Tidal by Redwood automation for few years now, It has completely transformed the way we manage our workflows and operations. Tidal by Redwood has proven to be an amazing asset to our organization, serving us the efficiency, reliability and control. Those who are not technically expertise can also setup and configure the automation tasks in Tidal by Redwood. It has a great features like drag and drop, pre-built libraries and templates which allows to customize the workflow effortlessly. Tidal by Redwood has a capacity of error handling and make sure the tasks are executed correctly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tidal helps in automating tasks, orchestrating workflows, guaranteeing compliance, and minimizing resource utilization, Tidal Automation handles a variety of operational difficulties. The precise advantages it offers vary on the requirements and use cases of the organization, but in general, it results in increased productivity, decreased errors, cost savings, and better control over. Due to its adaptability, Tidal Automation can meet the unique requirements in multiple sectors. Its value is enhanced by its capacity to automate repetitive processes and intricate workflows in a variety of industries where effectiveness, dependability, and compliance are crucial.
  • Tidal Automation performs a great job of maintaining track and responding to dependencies so that tasks can be initiated.
  • compared against various other automation tools Tidal Automation makes it simple to create complex tasks in an efficient manner.
  • Tidal includes error handling and recovery features that can identify, inform, and frequently fix faults automatically, minimizing downtime and the effects of failures.
  • Tidal Automation automates these processes, minimizing human error and intervention, leading to improved operational effectiveness and cost savings.
  • For new users Tidal's user interface (UI) can be complicated, especially when designing go into detail workflows. It might be easier to use for a wider range of people if the UI were made simpler and more user-friendly workflow design tools were included.
  • Real-time monitoring and alerting capabilities that are enhanced could offer faster insights into automated processes. Forecasting, flexible dashboards, and advanced alerting options can be used in this.
  • By helping admins to track and manage automation processes on the move, accessibility via mobile devices may increase flexibility and responsiveness.
  • Proactive technology, where Tidal can acquire knowledge from historical data to optimize activities and resource allocation quickly, This could potentially be made feasible by integrating machine learning and artificial intelligence technologies.
On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.
Score 10 out of 10
Vetted Review
Verified User
Tidal Automation's extensive library of pre-built integrations and adapters for various technologies allows for quick and easy integration with other systems. This has significantly reduced the time and effort required for setting up and managing workflows, ultimately increasing productivity. These tasks can sometimes be the most time-consuming parts of a job, making them a huge pain to do. By automating these tasks.
  • Tidal Automation automates repetitive tasks, making them faster and more efficient.
  • the software can easily scale to accommodate growing workloads and changing business requirements
  • while integrating the software with existing systems is a bit complex and time-consuming
Real-time monitoring and warnings are provided by Tidal automation software, enabling administrators to swiftly find and fix any problems. Tidal automation software assists businesses in boosting efficiency, reducing errors, and increasing production, which leads to considerable cost savings and better business results. The best tool because users can define, schedule, and execute business operations such as application jobs, batch processing, and file transfers using Tidal Automation. The tool includes a variety of automation features, including event-based scheduling, sophisticated dependency management, and exception handling.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In order to guarantee that tasks are completed in the proper sequence and with the proper dependencies, Tidal Automation can automate the process of running batch jobs across many systems and applications.t is simpler to manage and optimise workload performance with the help of Tidal Automation, which may offer a single platform for controlling and monitoring workload across many platforms, including cloud and on-premise settings. Critical business operations, such financial transactions or client orders, can be managed by Tidal Automation, assuring their precise and timely processing. Software upgrades and system backups are only a couple of the tedious chores that Tidal Automation can automate, freeing up time and resources for other crucial duties. The scope of Tidal Automation use cases can vary based on the organisation and the particular business issues it is attempting to solve. Nonetheless, Tidal Automation may generally assist firms in enhancing the effectiveness, precision, and control over their task management procedures, resulting in cost savings, enhanced functionality, and better business outcomes.
  • This helps to streamline workload management and reduce the risk of errors.
  • Users can create workflows that incorporate conditional logic, branching, and decision points, allowing them to customize workload management to suit their specific needs.
  • This makes it easier for users to manage workload across different platforms and applications, improving overall efficiency and reducing the risk of errors.
  • Improvements could be made to simplify the user interface and make it more intuitive for new users.
  • Improvements could be made to the documentation to make it more user-friendly and accessible.
  • Improvements could be made to the customer support experience to provide more responsive and effective support to users.
Large enterprises with complicated task requirements spanning numerous systems and applications are a good fit for Tidal Automation. It is perfect for handling complicated workload procedures due to its adaptable workflows and automated scheduling features. Workloads requiring stringent compliance with laws and compliance norms are ideally suited for Tidal Automation. Its auditing and tracking features aid in ensuring that every process is legal and able to be tracked. Tidal Automation works well for workloads involving batch processing where jobs need to be scheduled and carried out in a specified sequence with dependencies. Workloads requiring the processing and management of large amounts of data across various systems and applications are ideally suited for Tidal Automation.
March 23, 2023

Way to go!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Design, develop, and administrate Tidal Automation jobs for company internal applications to perform day to day automated tasks. Such as moving files across multiple platforms, calling scripts for data processing, executing ETL processes for data inputs/extracts, and etc. Our production environment executes 10k+ jobs daily.
  • Scheduled automation, hourly/daily/weekly/monthly.
  • Event driven jobs, especially file events. We have applications entirely based on file arrival.
  • Across platforms; jobs are kicked off sequentially between multiple environments, Windows and Linux systems.
  • Would like to see Linux agents work with OpenJDK14, right now it woks with OpenJDK11.
  • Improved DR solution, as of now the DR has to be cold standby.
  • Improved Java Client for version 6.5.5 work with OpenJDK.
I have been working with Tidal Automation since 2010, what it has offered fits most of our job needs.
Tracy Donmoyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Used for scheduling of daily, weekly, monthly and yearly batch processing scripts on Linux and Windows servers.
  • Easy to use
  • Stable platform
  • Great support desk
  • Continually enhances product
  • Well designed and easy to under database structure
  • Comprehensive API
  • API is poorly documented
  • I would like to be able to code Python, Powershell, Linux in Tidal rather than have to call a file on the server
  • Agent updates must be applied manually or using third-party tools
  • Limited variable functionality, no string manipulation, limited numeric manipulation
Tidal is easy to use and can accomplish quite a lot with fill-in-the-blank forms. There is integration with many standard third-party tools with more always being added based on industry trends.

The API is powerful and comprehensive, but lacks good documentation.

The agent service is lightweight and scales well.

Calendar support for scheduling is unmatched.

Versioning support is kludgy and migrating between DEV, QA and Prod needs work.
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